FAQ / setup / ownership
Markerra FAQ: mobile app, QR/NFC, rewards, and reports.
These answers cover the questions that usually appear before a first deployment: how QR and NFC work, when geofence checks make sense, what happens with rewards, what data is reported, and who owns physical marker placement.
What is Markerra?
Markerra is a technology production service: a dedicated mobile app, backend, physical QR/NFC points, progress rules, reward screen, and aggregated reporting. The client can use the system in its own deployment or another project.
What does the 5% commitment for cats mean?
Markerra donates 5% of income from its projects to help shelter cats in need. This is Markerra's own commitment and is independent of the technical scope of the client's deployment.
What is Markerra's service scope?
Markerra produces the mobile app and backend and implements the supplied rules, QR/NFC marker flow, reward screen, and aggregated reporting. The client supplies the concept, rules, content, branding, and reward and independently handles strategy, creative, communication, media, distribution, project organization, marker locations, and reward fulfillment.
Markerra does not provide internet advertising, media buying, retargeting, remarketing, programmatic advertising, DSP/SSP/ad network services, ad targeting, advertising audience creation, or audience export to advertising platforms.
Markerra does not implement advertising platform SDKs, pixels, tags, containers, or server-to-server events in the app for ad conversion measurement, attribution, retargeting, remarketing, ad targeting, or audience export.
Is Markerra just a QR code generator?
No. A QR code or NFC tag is only the physical entry point to a checkpoint. The real value is the dedicated app: goal, map or point list, progress save, rules, finale screen, and reporting.
Can one point work through both QR and NFC?
Yes. The same checkpoint can use both a QR code and an NFC tag linked to the same configuration. Participants choose the easier gesture: camera scan or phone tap when NFC is supported.
Which projects fit Markerra best?
Markerra fits activations where the brand wants people to move through real places: a store, mall, event, stand, showroom, partner venue, or city route. It works best when the physical point is part of the experience.
Can we start with a small pilot deployment?
Yes. A deployment can start in a limited scope — for example one venue or one event, a fixed number of points, and a set duration — to technically validate the scenario before a full rollout. If that is what you need, mention it in the inquiry form.
Does the app track location in the background?
No. Location can be used while the map is open or at scan time if the deployment requires a geofence check. Markerra is not designed for background location tracking.
What is geofencing for QR/NFC points?
A geofence checks whether a scan happens within a defined area. We use it when the deployment should confirm physical presence. The radius and tolerance must match real GPS conditions, especially in cities and indoor locations.
Who is responsible for marker locations?
The client is responsible for legal and safe marker placement, location permissions, maintaining points during the deployment, and removing them after it ends unless the agreed scope says otherwise.
Does Markerra print and install physical materials?
Markerra can supply ready-to-use QR codes and NFC tags with configuration and instructions. Before shipping, we agree the format and confirm the required labeling and documents. The client selects the location, secures permission, and handles safe installation and field operations unless the order also includes installation.
Does Markerra run ads or PPC campaigns for clients?
No. Markerra does not run advertising campaigns, buy media, or manage ads in systems such as Google Ads, Meta Ads, TikTok Ads, or DSPs. We provide the app, QR/NFC mechanic, reward handling, and aggregated reporting. The client manages activation communication independently.
Does Markerra provide retargeting or remarketing?
No. Markerra does not create advertising segments, run retargeting or remarketing, or export audiences to advertising platforms. The app is used to join a game or QR/NFC activation and to issue a reward after deployment conditions are met.
Who is responsible for promotional materials and activation communication?
The client decides where to place markers, obtains location permissions, communicates the activation, and fulfills the reward. Markerra remains responsible for the agreed app scope and preparation of the supplied markers.
Does Markerra integrate with advertising platforms?
We do not integrate the Markerra app with advertising platforms for ad conversion measurement, attribution, targeting, remarketing, retargeting, or audience export. Any integrations are limited to technical activation handling, such as reward fulfillment, discount code delivery, or basic aggregated reporting.
How does the reward work after points are collected?
After the required markers are collected, the app can show a code, link, badge, or redemption instruction. The standard mechanic is deterministic: meeting the condition unlocks the finale described in deployment rules, not a random draw.
What data does the client receive after the activation ends?
The client receives an aggregated report, for example scan counts, started and completed games, and issued rewards. The report does not contain user lists, raw identifiers, raw location data, or advertising segments.
Can a deployment run across multiple locations?
Yes. Markerra can support one point, several store points, an event route, a mall activation, partner venues, or a city route. More locations require a more detailed brief, testing, and operational plan.
How long does system production and deployment take?
It depends on scale, branding, marker count, and how ready the client materials are. A small pilot is simpler than a deployment with many locations, geofence rules, and a custom finale. The client should prepare the concept, rules, content, locations, and reward first.
Can the app be tested first?
Yes. The demo page shows sample QR codes and the point collection mechanic. It is not a public promotion and does not issue a real reward, but it shows the core app experience before discussing a client deployment.
What should be prepared before sending an inquiry?
The most useful inputs are deployment goal, activation type, expected participant scale, location list, planned marker count, reward, and timing. If the deployment uses geofence checks, exact point locations are needed, not only a building address.